SHIPPING POLICY

Felix Performance offers same day shipping on in stock orders placed prior to 2:30pm EST Monday through Friday. We ship via multiple carriers including FedEx, UPS, and USPS. Orders with multiple products can ship in multiple boxes from different warehouses if and when need be via multiple carriers. We assure all will leave same day as long as placed before cut off time with the exception of back orders and special orders. Special orders and back orders have estimated timeframes which are not guaranteed and are subject to change from the manufacturer. Items on site are not a guarantee of in stock even if they show as in stock and this is often due to manufacturer's importing in parts themselves, please inquire for availability in advance. 

Free shipping is available within the lower 48 states on orders totaling above $150. This offer excludes Alaska and Hawaii at this time (if placing an order from either you potentially will receive a message/invoice for shipping). This offer also excludes larger and heavier items as well due to freight shipping as well as items such as engine blocks.

Please message us directly to help with any special requests. This would include manufacturer drop ships to be held at Felix Performance to help with the build of your car and specific carrier requests. Please contact us prior to placing the order for once placed these requests are more complicated to change.

Customers inquiring about their shipping status or tracking numbers can refer to the auto generated email that was sent with the order confirmation.

If your shipment arrives damaged or becomes lost in transit please notify us immediately. If damaged do not discard any shipping boxes as well as packaging materials or otherwise the claim can not be processed.