Felix Performance was established in April of 2018 to provide a top-notch shop for Subaru customers. With a combined 60 years of automotive experience, we assure the highest of quality of work and customer service. We specialize in Subaru's from general maintenance, performance upgrades, engine building, dyno-tuning, and all the parts at competitive pricing to go with it.
Thank you for choosing Felix Performance and welcome to our family!
Our Return Policy
Any returns or exchange request must be made within 30 days from the receipt of your order and must be authorized. This can be requested via email at email@example.com
All sales are final on the following: electrical, special orders, wheel & tire packages that are mounted & balanced, body parts, aerodynamic parts, fluids including oils, internal engine parts, discontinued parts and tuning orders including OTS MAPs, base MAPs and E-Tunes.
No refunds or credits on any parts having evidence of being installed. Once a part is installed, regardless of the circumstances, it is not returnable.
There is minimum 10% fee for canceled orders (orders that are canceled before they ship). These are fees we are charged directly from the credit card/loan/payment processors.
A 15% restocking fee will be charged on any returned items as well as undeliverable items. You will be responsible for all shipping fees, original shipping fee is nonrefundable that you may have received for free meeting the free shipping minimum. Any courtesy MAPs will result in a refund minus cost of MAP of $150. Refunds will be issues once received and inspected to be in all original packaging and in resalable condition.
Refunds will be issued to original payment method. Purchases made with gift cards will be issued store credit.
Any warranties on the products sold hereby are those made by the manufacturer. Felix Performance, disclaims all warranties, either expressed or implied, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, and Felix Performance neither assumes nor authorizes any other person to assume for it any liability in connection with the sale of said products
Felix Performance offers same day shipping on in stock orders placed prior to 4:00pm est. In some cases customer orders are sent directly to the shop to help with the build of their vehicle or particular items.
Customers inquiring about their shipping status or tracking numbers can refer to the auto generated email that was sent with the order confirmation.
Additional Shipping Details
Around the world, laws and regulations have been developed for the protection of data related to government, education, health, children, consumers, financial institutions, etc. Felix Performance requires information to better understand customer needs and provide better services.
Our crew has come together with the common idea to become the best Subaru builder for our customers, provide transparency for customers when consulting on builds, services, parts and providing the customer comfort knowing their vehicle's in the best hands.”
Sales & Service Manager